We’re sorry, but it looks like your payment didn’t go through. There could be several reasons for this issue:
- Failed Bank ID: There might have been a problem verifying your bank details. Please ensure your information is correct and try again.
- Bank Blocked the Payment: Your bank may have blocked the transaction for security reasons. Contact your bank to confirm that your payment is authorized.
- Insufficient Funds: Ensure that your account has enough funds to cover the subscription cost.
- Card Issues: There may be an issue with the card itself. Try using a different card or contact your card issuer for assistance.
If the payment amount is on hold, it should be released back to your account shortly. You can attempt the payment again with the same card or try a different one.
If you need assistance, our support team is here to help. Contact us via chat—available every day from 9 AM to 11 PM.
Thank you for your patience!
